Privacy Policy

1. Who we are

Magicmeat Supreme is an online commerce platform for meat, seafood, eggs, and ready-to-cook products. If you have questions about this policy, contact us at privacy@magicmeatsupreme.in.

2. Information we collect

• Account and identity data: name, email address, phone number, login details.
• Order and delivery data: addresses, items purchased, order history, delivery instructions.
• Payment-related data: transaction reference information from payment partners (we do not store full card numbers).
• Device and usage data: IP address, browser/app version, approximate location based on address or network, and interaction events.
• Support communications: email/chat/call records when you contact customer support.

3. How we use information

• Process and deliver orders.
• Provide customer support and post-order issue resolution.
• Send service notifications such as order confirmations and delivery updates.
• Prevent fraud, abuse, and unauthorized account activity.
• Improve product listings, app/site reliability, and service performance.
• Comply with legal, tax, and regulatory requirements.

4. Data sharing and third parties

We share limited data only when required for operations, including:

• Payment processors to complete transactions.
• Delivery and logistics partners to fulfill orders.
• Technology providers for hosting, analytics, crash diagnostics, and notifications.
• Authorities or legal entities when required by law.

We do not sell personal information to data brokers.

5. Google Play and Android data disclosures

If you access our services through an Android app, the app may collect and process account, order, device, and diagnostic data as described in this policy. Data Safety declarations in Google Play should remain consistent with these practices.

Permissions requested by the app (if any) are used for specific features such as location-based delivery support, notifications, or account verification. We do not request unrelated permissions.

6. Data retention

We retain personal data for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements. Retention duration depends on data type and regulatory requirements.

7. Your privacy choices

• Access, update, or correct account information through your profile.
• Request account deletion by contacting support.
• Unsubscribe from promotional communications through opt-out links.
• Request information about how your personal data is processed.

8. Security measures

We use reasonable technical and organizational safeguards to protect personal data, including controlled access, secure transport practices, and monitoring for suspicious activity. No system is completely risk-free, so users should also protect account credentials.

9. Children

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us so we can review and remove it where appropriate.

10. Policy updates

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date and, where required, through additional notice.